HOSPITALITY MANAGEMENT

Take a next step into your career journey

DESCRIPTION

This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of post-secondary Education and Future Skills

This diploma program focuses on preparing you to work in the hospitality and tourism industries. This program will give you a solid theoretical and practical foundation, in the application of current industry tools, procedures and practices, including basic industry accounting, managing food and beverage services, and front office and house keeping operations.

OVERVIEW

Total 47 weeks – 940 hours *

In-Class 

Distance – Synchronous 

Combined – Synchronous 

Hospitality Management Diploma

NOTE: Program graduates who have successfully completed AHLEI exams will be eligible to receive an AHLEI “Hospitality Fundamentals” certificate

ADMISSION REQUIREMENTS

ENGLISH PROFICIENCY REQUIREMENTS

PROGRAMS COURSES

ACAD100 Academic Plus

This course reviews student centric learning strategies and techniques, including goal setting, planning and time management, problem solving, basic writing skills, and the effective use of electronic technologies.

HOSP103 Hospitality Today

This is a survey course introducing students to the organization and structure of hotels, restaurants, clubs, cruise ships, and casino hotels, management practices, business ethics, franchising, contracting, and areas of management responsibility including but not limited to human resources, marketing and sales, and advertising.

HOSP 250 Supervision in the Hospitality Industry

This course introduces best practices in employee management, including on boarding, training and motivation, and effective conflict management. The potential positive and negative effects of social media is explored as well as the role of a variety of emerging technologies in managing day to operations.

HOSP 261 Hotel & Restaurant Accounting

Cloud-based technologies are driving how and where financial information is collected, analysed and delivered. This course will introduce the tools, techniques, and practices being used to provide hospitality managers instantaneous feedback on the financial status of their operation allowing them to make timely responsive cost saving product-enhancing decisions.

HOSP281 Hospitality Facilities Management & Design

This course provides students with information they need to know to manage and provide maintenance oversight of the physical plant and facilities of a hotel or restaurant and will learn to work effectively with engineering and maintenance department.

HOSP304 Leadership & Management in Hospitality Industry

This course provides students with information they need to improve their leadership abilities and develop an understanding of how to manage effectively in a team-based collaborative environment to improve guest service and profitability.

HOSP 333 Managing Front Office Operations

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to checkout and account settlement. The course also examines the various elements of effective front office management, paying attention to the planning and evaluation of front office operations and to human resources management.

HOSP338 Managing House Keeping Operations

In a budget and environmentally conscious customer and social media driven environment, housekeeping practices right across the operational spectrum are critical to the success of any hospitality operation. This course introduces 21st century principles of housekeeping management.

HOSP349 Managing Service in Food & Beverage Operations

This course provides students with practical skills and knowledge of effective management of food and beverage operations. Basic service principles are presented while emphasizing the importance of exceeding the expectations of guests.

HOSP357 Managing Hospitality Human Resources

This course presents a systematic approach to human resources management. Contemporary issues and practices will be analyzed, as well as employment laws that impact on the way people are managed.

HOSP387 Security & Loss Prevention Management

The course introduces students to the issues surrounding the need for individualized hotel security programs by examining the policies and procedures and technologies required to ensure guest safety and asset protection. Topics will also explore risk assessment and management, loss prevention, and occupational health and safety regulations.

HOSP468 Managing Technology in Hospitality Industry

This course provides a comprehensive overview of the information needs of lodging properties and food establishments including point sale, property management, accounting, and security applications and systems. The role of virtual private networks and managing social media will also be explored.

HOSP472 Hospitality Sales and Marketing

This course is designed to provide students with a solid foundation in hospitality sales and marketing focusing on practical sales techniques for selling to a wide variety of targeted markets.

CARE100 Career Planning

This course focuses on providing students with the tools and techniques to develop, enhance and maintain a positive goal oriented portfolio of professional career information using available technologies while also focusing on how to effectively manage their online electronic footprint in their effort to promote their skills sets and create employment opportunities.

TUITION

Tuition Fees 

$16,000

Application Fee   

$250  

Admin Fee 

$250

Course Material fee 

$720

Course Textbook fee 

$1,665

Total program cost 

$18,885.00

All prices are in Canadian Dollars

Textbook and Material Fee + 5% Tax

Refunds based on the return policy guidelines

Tuition Fees 

$20,000

Application Fee   

$250  

Admin Fee 

$750

Course Material fee 

$720

Course Textbook fee  

$1,665

Total program cost 

$23,385

All prices are in Canadian Dollars

Textbook Fee + 5% Tax

Refunds based on the return policy guidelines

CAREER OPPORTUNITIES

Career opportunities in hospitality are growing steadily as the industry continues to boom and evolve

INTAKE DATES

BEFORE APPLICATION

Check the admission requirements. Programs are offered on a first-qualified, first-admitted basis. Check that all the requirements are met before applying.

CHECK APPLICATION REQUIREMENT

APPLICATION FEES

PROGRAMS COURSES

Check the admission requirements. Programs are offered on a first-qualified, first-admitted basis. Check that all the requirements are met before applying.